Testimonials
General
"I just want to thank you and your staff for the quick response and
effort in addressing my somewhat "particular" printer problem. I'm
impressed with the way you and your development team jumped on this
and solved it so quickly. As an IT consultant, I've had my share of
slow responses, phone tag and too much time on HOLD… your professionalism
has been both refreshing and very much appreciated.”
Alex Milewski, Beaute’ Royale Orleans, ON
Mane Image Hair Design Ltd. has been using Edge for the last 5 years
with great success. Edge is easy to use and very user friendly, from
customer profiles to payroll to tax reports Edge takes care of everything.
Edge Management Team is always looking for ways to give us “NEW” tools
and improvements to make Edge more efficient. The support we receive
from Edge Management is always quick, efficient, reliable and to the
point. Edge has definitely enhanced the level of success here at Mane
Image Hair Design Ltd. Thank you to Edge Management Team for being
one of our most important team members in our business’ success.
Lana Bacon, Mane Image Hair Design Airdrie, AB
We have been using Edge Management Systems in our salon for just
under 3 years now. I can say with confidence that this has been one
of the smartest purchases that we have ever made for our business.
It really puts you in the driver seat, and allows you to be in complete
control of managing end to end business requirements of your salon.
It is without a doubt one of the most user friendly yet most powerful
applications we have ever utilized. It is a product that is in a practical
direction as well as practical transition with all the developments
of the industry and its necessary support functions. It is also backed
up by an exceptional support service which has proven time over time
to be accurate, consistent and seemingly available whenever needed.
Ash Noureldin, Kramers Hair, Regina,Sk
"I have been up and running with the Edge system for 10 months now,
and it has proven to be an invaluable tool to my growing business.
The appointment booker is flexible and the large capacity for service
and retail codes has allowed us to track inventory and services with
sharp accuracy so I always know what's hot and what's not. Tracking,
tips, guest histories, and gift certificates has also been very reliable
and the detailed reports give me all the tools I need to effectively
manage my business. I would say investing in the Edge system has without
a doubt provided a good return to my business by way of reducing staff
hours for my book keeper, reducing appt booking errors and improving
the overall efficiency of my salon and spa."
Diana Alexander, Elite Beauty Group, operating Sante Skin
& Laser Center and Studio3 Salon & Spa
"We have looked at many different computer systems and the best we
found was the EDGE. The software allowed us to improve our overall
salon procedures. The benefits of a computer are often greater than
the obvious, if you are using a truly professional product. We are
proud to say that the Edge Salon Management systems people have been
giving us great service and support and are actively involved in helping
our business grow."
Richard Jeha, Richard Jeha Hair Company, Vancouver B.C.
"In Dec 1993, I purchased a system that was designed to run a salon.
After spending months setting up and using the system, I found I was
spending MORE time and energy than I anticipated. Without the support
that I had been promised it was difficult to proceed with the everyday
learning involved with a new computer. I then turned to the EDGE.
I found them to be very easy to deal with and very clear with their
instructions. Their system is as straightforward as any group of stylists
could expect. I would highly recommend the EDGE and ESMSI, it has
been a wonderful time saver and asset to our business.”
Paul Millar, Rapunzels Hairdressers Vernon, B.C
"Wow!!!!!!! These updates are great!!! I love what you have done!!!!
Thank you!!!!!"
Benjamin Riddle, CEO Paragon Salons Atlanta, GA
"First off, let me say once again...thank you for the hard work you
and your team have done up to this point. Four years ago I could not
have imagined the program doing the things that it currently is. Our
little salon has exploded since 7 Sep 2000, which is the day we went
to your program. Our end of year report stunned a lot of people. Not
the least of which was me. You and your teams program had a large
part in that success. So much so that we are considering buying a
nearby property to expand!
Matt Grettenberger, The Upper Cut Dover DE
"Amazing!! This system paid for itself in a month. I adapted to the
inventory control of the Edge program and reduced my inventory and
my ordering to twice a month. I carry less stock and only replace
the products that are moving."
Linda Klippenstein, Modas Operandi, Abbotsford BC
"I belong to a list service of salon owners and am a member of the
TSA. I am tired of everyone pumping up “X” software. Apparently “X”
has just come out with an email component to it’s software. I promptly
told people to check out your website as you have had that out for
years. I also mentioned that you were the only company with comprehensive
payroll, so I hope they contact you. I also think your company is
much better and more efficient then the big “X”
Cheri McGrath Headlines- The Washington Park Salon Denver,
Co
"I never realized, just how simple and idiot-proof the EDGE system
was, until I got brave enough to try and use my computer for other
purposes. They really have made a "user friendly" program and the
training provided was such, that they took a bunch of scared hairdressers
and turned them into confident computer users."
Shelley Williams, Impact Hair Design, Calgary AB
"The whole system is second nature to us now. I can't imagine not
having it in the salon. It makes payroll and GST calculations one
quarter of the work it was before. Keeping track of the staff's commissions,
current client lists and ordering inventory is now so simple."
Beverly Evans, Peaches and Cream, Edmonton, Ab
"I was convinced a small town salon did not need a computer. One
year later I would not give it up for anything. The EDGE has made
things so much easier. The staff really enjoy working with the EDGE
program and the sales reports and percentages have helped their overall
performance. Thank you very much for the opportunity to share my success
with EDGE systems, a very important part of my business."
Kelly Kalmbach, Beauty Bound, Barrhead, Ab
"All in all, the best investment I have made. The program, through
client tracking has increased business of at least 10%, as well as
saving me $500 per month in accounting charges and reducing my year
end bill by 2/3. I recommend this to everyone who wants to stay ahead
of their competition."
Mike Testini Split Ends Salon , Nuevo Spa, & Hair Razors,
Nanaimo, BC
Online Booking
At the beginning, we were hesitant about implementing online booking.
It started off slowly, but after communicating this option to our
clients we were pleasantly surprised to discover an alarming number
of clients that preferred this method over the usual booking over
the phone. It has significantly minimized the amount of time on the
phones which gives our crew the benefit of not having to be interrupted
and leave their clients to answer phones. The option of online booking
with our salon has also given us a competitive advantage which has
proven to be relevant and significant.
Ash Noureldin, Kramers Hair, Regina,Sk
Hi, The online booking has been working perfectly over the last 7
weeks on our free trial and we're very pleased with it. I am certainly
glad you offer such an extended FREE trial for us to get to know the
ins and outs. Today, I have paid via PayPal on the client website
for 12 months subscription. If you need to reference it, it was issued
by "Simon Hatrell" on a personal credit card and not as Klassic Koncept.
Clients are slowly beginning to use it and we think you've done an
excellent job.
Simon Hatrell, Klassic Koncept, W.Mids Birmingham, England
http://blackhairbirmingham.com/
Accounting
I am writing this letter to let everyone out there know of my experience
with Edge Managements Simply Accounting Edge Link system. I opened
my business 3 years ago and for the first 2 years I would enter all
of my daily sales into my accounting program by hand. At the end of
each year I would hand my books over to my accountant at which time
she would inform me that my numbers were so far out that we would
have to go back and re-enter every month. After hours of re-entering
numbers and spending a small fortune on book-keepers and accountants
Cliff at Edge let me know about Edge Link. I was very skeptical as
I am not a computer person at all and thought that it would be more
work than what I was already doing. I finally decided to give it a
try after my last bill from my bookkeeper came in the mail. Cliff
walked me through step by step on how to set up and work the link.
The first time I did a transfer I thought that I had done something
wrong because I couldn't believe how fast it was. With a click of
the mouse, seconds later all of my data was transferred from Edge
into my Simply Accounting program, which if entered by hand would
have taken me a few hours. I truly believe that Edge Link is worth
every penny and I believe it paid for itself with the first transfer.
If you don't have Edge Link set up I recommend you give it a try.
A thank you to Edge Link for saving my sanity, hours of work and money,
as well as a few tears.
Jessie McGarrigle, Serenity Salon Nanaimo, BC
Mane Image Hair Design Ltd. has been using Edge for the last 5 years
with great success. When Edge Management brought on EdgeLink for Simply
Accounting™ we were pleased! We synchronized between the two programs
and it has paid off in dividend. Our accounting costs have gone from
Monthly to Yearly, and we can all appreciate the savings! The program
upgrade paid for itself the first month we didn’t have to go to the
accountants, and this year we can allocate those savings to better
more productive programs within our company. Thank you to Edge Management
Team for being one of our most important team members in our business’
success.
Lana Bacon Mane Image Hair Design. Airdrie, AB









